Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Chatham | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Chatham is a GPhC registered online pharmacy weight loss clinic serving patients in Chatham, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Chatham is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy and weight loss clinic. Any questions regarding this policy or your data can be directed to us using the contact details provided at the end of this document.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal data:

Identity Data: Full name, date of birth, and gender
Contact Data: Address, email address, and telephone number
Health Data: Medical history, current medications, weight, BMI, and other health information relevant to your treatment
Payment Data: Billing information processed securely through our payment provider
Technical Data: IP address, browser type, and website usage data collected via cookies
Communication Data: Records of any correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To process your consultation and dispense prescription weight loss medications safely
To conduct clinical assessments and ensure treatments are appropriate for you
To facilitate pharmacist review and approval before dispensing — please note that delivery takes 1 working day once your order has been approved by our pharmacist
To communicate with you about your order, treatment, or any clinical concerns
To maintain accurate medical and dispensing records as required by pharmacy law
To comply with legal and regulatory obligations, including GPhC requirements
To improve our services and website experience

Our legal basis for processing health data is the provision of healthcare services and compliance with our legal obligations as a registered pharmacy.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for the website to function correctly
Analytical Cookies: Help us understand how visitors interact with our site so we can improve it
Functional Cookies: Remember your preferences to enhance your experience

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

Prescribing clinicians or medical professionals involved in your care
Secure payment processing providers
Delivery and courier services to fulfil your order
IT and website hosting providers who support our operations under strict data agreements
Regulatory authorities such as the GPhC or NHS, where legally required

All third parties are required to handle your data securely and in compliance with UK data protection law. We do not transfer your data outside the United Kingdom without appropriate safeguards in place.

6. How Long We Retain Your Data

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for legal and financial compliance.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is stored on encrypted, secure systems. Access is restricted to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise a concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Chatham
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated as required to reflect changes in law or our services.